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The Support Desk is teleworking until further notice. Scroll to the bottom of this page to find the Virtual Support Desk contact information. ™ View Options English (United States‭)‬ English for Pro-Ed (United States‭)‬ Español (España‭)‬ 日本語 (日本‭)‬ Please enable JavaScript in your browser for the Blackboard application to function. Username Password Forgot Password? Multi-Factor Authentication Step 1 Download and install any authenticator app (e.g. Microsoft Authenticator, Google Authenticator, or Authy ) on your phone. Step 2 Open the authenticator app and scan the image below using your phone’s camera or copy the key. Open the authenticator app and copy the key below. ${mfaSecretKey} Copy key - Key copied Step 3 Press next to enter the code and associate it with your account Cancel Next Multi-Factor Authentication Type the Code Type the 6-digit temporary code generated with your authenticator application Back Submit Multi-Factor Authentication You are all set You have enabled multi-factor authentication using your authenticator app. We will now ask for a login code anytime you log in. We will now ask for a login code anytime you log in on a device we don’t recognize. Done Need Help? Call (913) 684-4653 (DSN 552) (Primary) or (913) 684-5693 (DSN 552) (Secondary) or email the support deskWelcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology. System Announcements New Blackboard Support Desk Contact Information (Wednesday, October 27, 2021) Help Desk Hours are 7AM - 4PM Central Time M-F Blackboard Virtual Support Desk : https://us.bbcollab.com/guest/35d7c9b5c09d4a9dab33d09bd3b464a4 Email: usarmy.leavenworth.tradoc.mbx.armyu-llc-support-desk@army.mil (Please use the 5 W’s to describe your issue) (alternate) conference call: +1-571-392-7650 pin: 831 402 8643 © 1997-2024 Blackboard Inc. All Rights Reserved. YOU ARE ACCESSING AN INFORMATION SYSTEM (IS) PROVIDED FOR UNITED STATES GOVERNMENT (USG) AUTHORIZED USE ONLY. By accessing this IS, you consent to the following conditions: Information contained within this website is government owned and restricted to UNCLASSIFIED//NONE categorized information only . Transferring data which does not meet this criterion is in violation of DoD regulation and may be subject to UCMJ or Federal penalty under U.S. Code Title XVIII. Access to this site is for authorized students, faculty, and staff only. Any unauthorized distribution of information on this site without the expressed consent of the United States Army Combined Arms Center, Command & General Staff College, Army Management Staff College, WOCC or WHINSEC is prohibited. The USG routinely intercepts and monitors communications on this IS for purposes including, but not limited to, penetration testing, COMSEC monitoring, network operations and defense, personnel misconduct (PM), law enforcement (LE), and counterintelligence (CI) investigations. At any time, the USG may inspect and seize data stored on this IS. Communications using, or data stored on, this IS are not private, are subject to routine monitoring, interception, and search, and may be disclosed or used for any USG-authorized purpose. This IS includes security measures (e.g., authentication and access controls) to protect USG interestsnot for your personal benefit or privacy. Notwithstanding the above, using this IS does not constitute consent to PM, LE or CI investigative searching or monitoring of the content of privileged communications, or work product, related to personal representation or services by attorneys, psychotherapists, or clergy, and their assistants. Such communications and work product are private and confidential. See the Terms of Use for further...